Privacy Policy

1. Introduction

Ebizmarts Corp. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use Ebizmarts POS services.

2. Information We Collect

We collect information that you provide directly to us when you create an account, subscribe to our service, or contact support. This includes your name, email address, company name, billing information, and Magento store credentials.

When you use the POS application, transaction data, customer data, and product data are processed through our servers to enable synchronization with your Magento store. We act as a data processor for this information on your behalf.

3. How We Use Information

We use the information we collect to provide and maintain the Ebizmarts POS service, process transactions and sync data with your Magento store, communicate with you about your account and provide support, improve our services and develop new features, and comply with legal obligations.

4. Data Storage and Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. Account data is stored on secure servers. POS transaction data is synchronized with your Magento store and cached locally on your device for offline capability.

5. Data Sharing

We do not sell your personal information. We may share data with payment processors you have configured (e.g., Stripe, Adyen) to process transactions, service providers who assist in operating our service, and law enforcement when required by law.

6. Payment Information

Card payment data is processed by your chosen payment provider (Stripe, Adyen, Opayo, etc.) and is not stored on our servers. We maintain PCI compliance by never handling or storing raw card data.

7. Cookies and Analytics

Our website uses cookies and analytics tools (Google Analytics) to understand how visitors use our site. The POS application does not use third-party tracking or advertising cookies.

8. Your Rights

You have the right to access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal obligations), export your data in a portable format, and withdraw consent at any time.

9. Data Retention

We retain your account data for as long as your account is active. After account termination, we retain data for 30 days before deletion. Transaction records may be retained longer as required by law.

10. International Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact

For privacy-related questions or to exercise your rights, please contact us atinfo@ebizmarts.com.